German Support Specialist for a leading tech company

Empresa : Cityjoboffers

Descrição do Emprego - German Support Specialist for a leading tech company

Join a leading tech company as a German-speaking Support Specialist in Portugal. You’ll support customers with online orders, deliveries, returns, refunds and payment-related questions, while working remotely from Portugal with relocation support and accommodation available.

As a German-speaking Support Specialist, you will assist customers with online order-related queries throughout the full customer journey.
Your tasks will include managing delivery issues, shipping investigations, returns, refunds, payment-related questions and order information requests. You will communicate with customers by phone and email, while also coordinating with internal teams, couriers, carriers and financial partners when needed.
You will work with sensitive customer information, so accuracy, confidentiality and attention to detail are essential. You will also use internal systems, including SAP, to keep clear records of customer interactions and transactions.

Original job German Support Specialist for a leading tech company posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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German Support Specialist for a leading tech company

Descrição do Emprego - German Support Specialist for a leading tech company

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