German-Speaking Customer Service Representative - Braga, Portugal

German-Speaking Customer Service Representative – Directory Platforms Operator
Braga & Aveiro, Portugal | On-site
Start Date: 23 April 2026
Contract: Permanent

 Working Schedule:
Monday to Friday: 07:00 AM – 04:00 PM
Days off: Saturday & Sunday

About the Role

We are looking for German-speaking Customer Service Representatives to join a growing team supporting directory platform services. This is a great opportunity to work in a structured, weekday schedule while contributing to a professional and international environment.

 Important: Candidates must already be based in Portugal, specifically in or near Braga or Aveiro. Applications requiring relocation will not be considered.

Key Responsibilities

• Provide customer support via phone, email, and chat in German
• Assist users with platform navigation, account inquiries, and issue resolution
• Ensure a high standard of service and customer satisfaction
• Accurately document interactions in internal systems
• Work closely with internal teams to resolve more complex cases
• Maintain up-to-date knowledge of platform features and processes

Requirements

• Fluency in German (C1–C2, written and spoken)
• Good command of English for internal communication
• Strong communication and problem-solving skills
• Detail-oriented with a customer-first approach
• Must currently reside in Portugal (Braga or Aveiro area)

What's in It for You

• Performance bonus: €100/month (paid over 12 months)
• Stable Monday–Friday schedule (no weekend shifts)
• On-site role in a supportive and international environment
• Opportunity for long-term career growth

Ready to Apply?

If you're looking for a stable schedule and a chance to grow in customer service within an international company, apply now and join the team!