German-speaking Customer Service Representative Porto

German-speaking Customer Service Representative – Porto, Portugal

We are currently looking for German-speaking Customer Service Representatives to join an international team in Porto. If you enjoy helping customers, working in a multicultural environment, and building your career in an international company, this opportunity could be the perfect next step for you.

Location: Porto, Portugal (On-site)
Schedule: Rotative shifts (Monday to Sunday – 24/7)
Employment Type: Full-time

Your Responsibilities
Provide high-quality customer support via phone, email, and chat
Assist customers with inquiries, requests, and issue resolution
Ensure a positive customer experience through professional and empathetic communication
Document customer interactions accurately in internal systems
Work collaboratively with internal teams to resolve customer cases efficiently

Requirements
Fluency in German (C1 or higher)
Good command of English (B2–C1)
Previous experience in customer service or contact center environments is a plus
Strong communication and problem-solving skills
Customer-oriented mindset and attention to detail
Ability to work in a fast-paced international environment

What We Offer
Competitive salary package
Meal allowance
Health insurance
Performance bonuses
Multicultural and international work environment
Relocation support for EU citizens
Career growth opportunities and professional development

If you are interested or would like to learn more, feel free to send your CV via direct message.