Head of Steward (M/F) - Tivoli Lisboa Avenida Liberdade Lisboa Hotel

What will be your mission?

As a Head of Steward (M/F), you will be responsible for the pantry team and for ensuring the cleanliness and organization of the spaces, complying with internal hygiene and food safety standards and procedures (HACCP) in order to guarantee a quality and excellent service, exceeding customer expectations.

What will you do?

• Lead and support the Stewarding team, ensuring the effective allocation and completion of daily tasks.


• Ensure the cleanliness, organisation and sanitation of kitchen equipment, utensils and work areas.


• Ensure compliance with food hygiene and safety procedures, including HACCP standards.


• Monitor cleaning schedules and ensure quality standards are consistently maintained.


• Ensure the availability and replenishment of crockery, cutlery and other operational supplies.


• Monitor cleaning supply stock levels and report replenishment requirements.


• Ensure the proper use, handling and maintenance of stewarding equipment.


• Work closely with the Kitchen and Restaurant teams to deliver an efficient operation and an excellent guest experience.

What are we looking for?

• Proven experience in managing stewarding teams or operational cleaning functions within the hospitality and food & beverage industry.


• Strong knowledge of food hygiene and safety standards, including HACCP procedures.


• Demonstrated leadership skills, with the ability to motivate, develop and manage teams effectively.


• High level of responsibility, organisation and attention to detail.


• Strong planning skills and the ability to prioritise tasks in a fast-paced environment.


• Proactive approach to identifying and resolving operational challenges.


• Excellent communication and interpersonal skills.


• Service-oriented mindset with a strong focus on quality and guest satisfaction.


• Ability to work under pressure and effectively manage peak service periods.


• Flexibility to work shifts, including weekends and public holidays.


• Basic knowledge of stock management and consumables control.


• Understanding of occupational health and safety regulations and best practices.


• Previous experience in a similar role is preferred.


• Minimum required education level is preferred.

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.


• Career development opportunities full of national and international challenges.


• Wide range of training programmes to enhance your skills.


• Wellbeing initiatives, including flexible working conditions.


• Team member recognition programmes, including Memorable Dates.


• Ability to make a difference through our sustainability programme and volunteering initiatives.


• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.


• Additional Dismissal Day to Celebrate Anniversary Day


• Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants


• Health insurance


• Home Medical Assistance


• Healing Medicine


• Dining room with free access to employees and interns


• Free uniform and access to laundry room for uniform cleaning


• Participation in various internal actions and in social and environmental responsibility projects


• Protocols with local partners - access to discounts for employees