Health Information Services Computer Clerk

Reference Number: 53555:  Health Information Services Computer Clerk 
Employment Type: On Going Part Time (PT) 
Location: Northern Health (All Campuses) 
 

About Northern Health:

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none. 

Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour’s drive from the CBD (still within the bounds of Myki and ride-sharing), Melbourne’s North is fast becoming the place to be.

Northern Health are seeking applications from motivated and suitably experienced Health Information Services (HIS) Computer Clerks to join the Health Information Service department.

Northern Health is a fast‑paced health service in Melbourne’s growing northern region, committed to safe, kind and collaborative care.

Services are delivered across multiple campuses including Northern Hospital Epping, Broadmeadows, Bundoora, Craigieburn, Mernda and Kilmore, with Mental Health Services across several additional sites.

About the Role:

As a HIS Computer Clerk, you will provide essential clerical support to ensure health information is accurate, accessible and secure.

This multi‑skilled role includes scanning, records management, reception and customer service, supporting effective patient care and compliance with privacy requirements.

Key Responsibilities include:

• Scanning and processing clinical documentation


• Maintaining and quality checking health records


• Providing reception and customer service support


• Managing enquiries (phone and in person)


• Retrieving and maintaining patient records


• Releasing information in line with privacy requirements


• Using patient administration systems


• Supporting audits and quality activities

To be successful in this role you will have:

• Clerical/administrative experience (health preferred)


• Strong attention to detail and accuracy


• Good communication and customer service skills


• Confidence using electronic systems and MS Office


• Understanding of privacy and confidentiality


• Strong organisation and time management skills

Next Steps . . .

If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts. 

For further details, please refer to the Position Description. Alternatively, you can contact Lisa Bedelis, HIS Manager Northern & CPF on 8405 8186 or [email protected]

Applications close 17 June 2026

Why work at the Northern Health?

NH offer a range of benefits which support and reward staff both personally and professionally.

Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award-winning Health and wellbeing program and financial benefits.

• Health and Wellbeing programs, including our new ‘Thrive’ program


• Flexibility in the workplace and extra leave options and support


• An inclusive and culturally safe space


• Access to salary packaging & EAP


• Comprehensive Library services for learning, research, clinical decision-making, leisure and wellbeing (onsite and online)

Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.