Hebrew Customer Service (Portugal)

At Kvinne HR Consulting, we specialize in connecting talent to the right opportunities. Acting as our clients' trusted representatives, we identify candidates who thrive professionally while generating a positive impact in their roles. Our client for this position is a global leader in multichannel customer relations. This role offers a dynamic and supportive working environment, with opportunities for growth in customer service, technical support, sales, digital solutions, back-office and content moderation.

• Deliver excellent customer service through phone, email, and chat channels with efficiency and a friendly attitude.

• Resolve customer inquiries and issues promptly and professionally.

• Accurately document customer interactions to maintain high service quality.

• Collaborate closely with team members to enhance the overall customer experience.

• Adhere to internal processes and provide feedback to help improve service standards.

• UE Passaport, Job Seeker Visa for Portugal or Residence Card in Portugal

• Native or fluent in Hebrew (both written and spoken)

• English B2 or C1

• Minimum: High School Diploma

• Previous experience in customer service is a plus but not mandatory

• Positive, proactive mindset with strong communication and problem-solving skills

• Ability to work independently and as part of a team

• Comfortable using computer systems and technology

• Flexibility to work rotating shifts if required

• 📍 Work Location: Lisbon – start your international career in a vibrant, multicultural city.

• 💼 Employment Contract: Secure, full-time position with a reputable global company.

• 🚀 Career Growth: Opportunity to develop in a multinational environment, with a complete training and familiarization phase.

• 🛫 Relocation Package:

  • Round-trip airfare covered (initial flight and free annual flight to your homeland)

  • Shared accommodation upon arrival

  • Reimbursement of travel-related expenses

  • Support throughout your relocation process

• 🩺 Health & Well-being:

  • Comprehensive health insurance from day one

  • Access to wellness programs and mental health support

• 🎓 Personal Development:

  • Free Portuguese language courses

  • Fun and enriching activities like surfing, soft trekking, and more

• 🎁 Extra Perks:

  • Employee discounts

  • Career development opportunities

  • A supportive and dynamic workplace where your contribution is valued

• Ready to take the next step?
  
  Join a team that values your talent and supports your growth. Apply now and start your exciting career journey in Lisbon!