HR Operations Manager

The HR Operations Manager (Temporary) supports HR operations within the business unit, ensuring continuity and alignment with business objectives during an interim cover period. Reporting to the Group HR Director, the role focuses on maintaining effective stakeholder relationships and supporting managers with operational HR needs.

This is a temporary, remote role based in Portugal.

The role provides day‑to‑day HR support, manages operational caseloads, and acts as a key point of contact for managers during this temporary assignment, escalating matters where needed and partnering with the Group HR Director on more complex issues.

Key Responsibilities

• Provide HR guidance and support to managers and employees within the business unit, in collaboration with the Group HR Director.
• Deliver HR initiatives across areas such as workforce planning, restructuring, recruitment, talent management, compensation and benefits, employee engagement, and performance management.
• Identify HR priorities based on organizational strategy and translate business needs into effective people solutions.
• Analyze and report HR data to support benchmarking and the development of HR strategies, ensuring accurate and timely management information.
• Support the resolution of employee relations matters, including grievances, in partnership with the Group HR Director.
• Maintain accurate data within the HR information system (Workday) and meet all internal and external reporting requirements.
• Collaborate with stakeholders to develop and implement HR policies and procedures.
• Promote compliance with employment regulations and support initiatives related to employee health, safety, and well-being.

Skills and Competencies

• Analytical and structured approach to problem-solving
• Strong communication skills in English
• Knowledge of Portuguese employment law
• Experience working with international teams or supporting employees across multiple locations
• Relevant HR certification or degree in Human Resources or a related discipline

Experience Requirements

• Experience in HR operations or a similar role
• Demonstrated ability to manage HR processes in dynamic environments
• Working knowledge of HR functions and best practices
• Practical experience applying employment law in Portugal

Contract

• This is a temporary, interim role providing short‑term business cover, not a permanent position.