HR Service Desk Consultant Temporary Role

You will join Telenor as an HR Service Desk Consultant, where you support employees and managers across the Nordics with everyday HR needs. This is a temporary opportunity to learn, contribute and make a real difference in people’s working lives.

You become part of our HR Service Desk team that delivers HR administrative support to Telenor companies in Norway, Sweden, Denmark and Finland. In this role, you work close to the organisation, helping employees and managers with guidance, processes and documentation throughout the employee lifecycle. Your work ensures quality, structure and trust in how we handle people data and HR services every day.

How we work
We work as a supportive and service‑minded team, sharing knowledge and helping each other solve cases efficiently and correctly. You collaborate closely with colleagues across countries and functions, using digital tools, chat and telephone to stay close to our internal customers. We value clear communication, learning on the job and taking responsibility together.

This is what we are looking for

• Experience with HR administrative work and handling employee data

• Familiarity with payroll-related processes, such as payroll checks and handling employee data with accuracy

• Good communication skills in written and spoken English

• Familiarity with HR and case management systems such as Oracle, ServiceNow and SAP

• Understanding of employment laws and regulations, preferably within the Nordic countries

• Confidence using Microsoft Office and general PC tools

You do not need to know everything from day one – what matters most is your motivation, curiosity and willingness to learn.

This is what you get with us
With us, you get the chance to develop your HR competence in an international environment where your contribution matters. You will be supported by experienced colleagues, gain insight into Nordic HR practices and work in a structured setup that values quality, responsibility and collaboration. We aim to create a safe and inclusive workplace where you can grow and feel trusted in your role.

The practicalities
Type of position: Temporary (8 months)
Place of work: Lisbon
Application deadline: 30.04.2026
Language requirements: Very good English skills, written and spoken. Knowledge of Norwegian, Swedish, Danish or Finnish is an advantage.

Telenor Shared Services (TSS) is Telenor Group’s Business Support organization, delivering secure, efficient and business-critical systems, services and support to Telenor entities and employees across the globe. Our core offerings span Finance & Procurement, HR, and Enterprise IT, and are powered by over 500 highly skilled professionals located in the Nordics, Pakistan, and Portugal.

By leveraging automation, AI, cross-unit collaboration, and new technologies, we enable simplification, reliability, and high user satisfaction. Our mission is to empower Telenor Group as a whole to focus on its core business, while we deliver the backbone of operational excellence.

With you, for a safer and smarter tomorrow.