Hybrid- Customer Experience Specialist German speaker, Lisbon

Join Us in Sunny Lisbon as a German -Speaking Customer Experience Specialist!

🌟 About the Role:

Hey there! Are you fluent in German and passionate about providing stellar customer service? We're expanding our vibrant team in Lisbon, Portugal and we want you! If you're a communication whiz and love the idea of working in a sunny, dynamic environment, this is your chance to shine.

🚀 Your Mission:

• Be the First Point of Contact: Engage with our customers through phone, email, chat, and social media. You're the voice and heart of our brand!
• Solve and Delight: You'll be solving problems, offering solutions, and making our customers feel valued and understood.
• Teamwork Makes the Dream Work: Collaborate closely with our fantastic team, including Team Leaders, Managers, and our Customer Success Team.
• Juggle and Excel: You'll balance multiple projects with ease and manage different timelines like a pro.

👀 What’s in It for You:

• A Dream Location: Enjoy working in beautiful Malaga or Lisbon cities that combines great weather, culture, and the buzz of city life.
• Competitive Perks: Attractive salary and opportunities for career progression.
• Learn and Grow: We provide training to help you become the best in your role and grow within the company.
• Rotating Working Hours: We know life isn’t all about work so enjoy the flexibility of our rotating schedule.

🌟 What We’re Looking For:

• Multilingual Superstar: Fluent in German and English. Bonus points if you speak another language!
• Experience Counts: Ideally, you have at least a year of experience in a Contact Center or Customer Service role.
• Tech-Friendly: Comfortable with Microsoft 365 and excited about cars and electric vehicles.
• The Ultimate Team Player: Energetic, assertive, and ready to thrive in a fast-paced environment.
  

EVA Global is committed to diversity and inclusion. We welcome applicants from all backgrounds and experiences.