In Room Dining Manager - Six Senses Douro Valley

Six Senses Douro Valley are currently seeking a In Room Dining Manager to join the team.

If you have the legal right to work in Portugal, speak fluent English and Portuguese, and love to lead by example in delivering exemplary service, then come join us!
 

Below are a few duties you will be expected to do:
 

• Products and services will be constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices.
• Focus and review regularly through my physical presence in my department, our rigorous adherence to LQA standards.
• Responsible for an exceptional guest experience service in IVD-IRD areas. 
• Effectively carry out service recovery or charge our hosts to do so in the event of guest complaints.
• Responsible for inspecting department and guests’ orders on a regular basis and ensuring any maintenance and product improvements are actioned within the designated time frame. 
• Lead a team of engaged and experienced hosts to provide the Six Senses exceptional standards of service.
• Be responsible and ensure that IVD-IRD amenities, menus and wine lists will remain relevant and in keeping with Six Senses wellness and sustainability practices.
• Have a full knowledge of menus and specials of all outlets and a good knowledge of the wine list and be able to recommend wine in absence of sommelier. 
• Responsible for monthly inventory.
• Follow pricing guidelines given set by the property.
• Deliver a crafted experience for all of our guests and foster a desirable place to work for all of our hosts.
• A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained by myself and all hosts in line with brand and statutory requirements.

Due to our location, it is vital that you have your own car to be able to get to and from the property.

At Six Senses Douro Valley, we value each and every single host. If you join us, here are a few of the benefits on offer:

• Competitive salary per month
• 100€ cartão coverflex per month
• A variety IHG and Six Senses branded trainings as well as external trainings conducive to your job role
• Daily activities during and out of work
• Medical Insurance after 3 months of working with us
• A variety of discounts in the region
   

Please note that we do not offer accommodation for this position