IT Application Support Officer, Pathology

Reference Number: 53935:  IT Application Support Officer, Pathology 
Employment Type: On Going Part Time (PT) 
Location: Northern Health (All Campuses) 
 

About Northern Health:

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none. 

Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour’s drive from the CBD (still within the bounds of Myki and ride-sharing), Melbourne’s North is fast becoming the place to be.

Northern Health is seeking applications from motivated and experienced professionals for the position of Pathology IT Applications Support Officer. This is an exciting opportunity to join the IT Application Support Team at Northern Pathology Victoria on an ongoing, part-time basis.

Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne’s rapidly growing outer north.

Services are provided through our six main campuses:

Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn Centre, Mernda and Kilmore District Hospital.  In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park and Coburg.

About the Role:

Pathology IT Application Support Officer will be responsible for providing comprehensive technical and  administration support for the applications, systems, and equipment utilised by Northern Pathology Victoria.

This role will ensure reliable, secure and efficient operation, maintenance, and optimisation of pathology information systems and associated technologies to support high-quality laboratory services. The role will work closely with Pathology team, EMR, Vendors and NH ICT team. 

To be successful in this role you will have:

• Tertiary qualifications in Medical Science, Information Technology or equivalent.


• At least three years’ experience with relevant industry, preferably experience with laboratory information systems (e.g. ULTRA LIS and pathology middleware e.g. AMS, Aqure, Testo with demonstrated ability to learn and understand new systems) 


• Proven ability to work in a fast-changing environment, working both independently and as part of a team. 


• Have a high attention to detail, organizational and time management skills. 

Next Steps . . .

If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts.

For further details, please refer to the Position Description. Alternatively, you can contact Jacky Lam, Pathology IT Application Support Manager, 03 8405 2297.

Applications close on Tuesday 4 August, 2026

Shortlisting will commence immediately for this vacancy. If an appropriate candidate is sourced, the advertising may close early, thus we advise you to apply right away.

Why work at the Northern Health?

NH offer a range of benefits which support and reward staff both personally and professionally.

Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award-winning Health and wellbeing program and financial benefits.

• Health and Wellbeing programs, including our new ‘Thrive’ program


• Flexibility in the workplace and extra leave options and support


• An inclusive and culturally safe space


• Access to salary packaging & EAP


• Comprehensive Library services for learning, research, clinical decision-making, leisure and wellbeing (onsite and online)

Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.