IT Specialist (Porto)

Requisitos

• Degree in Management, Business Informatics, Engineering, or related fields;
  
• +1 years of professional experience as a IT Specialist;
  
• Dynamism and good communication skills;
  
• Sense of responsibility, resilience, and good organizational skills;
  
• Proficient level of English
  

• Provide 1st and 2nd level technical support to end users (helpdesk);
  
• Manage and maintain IT assets (hardware and software);
  
• Support networking -related activities (basic configuration, troubleshooting, and connectivity);
  
• Diagnose and resolve technical incidents;
  
• Log, track, and resolve support tickets;
  
• Ensure compliance with IT best practices and procedures.
  

Vantagens

• Challenging projects in an international environment; 
  
• Employee discounts; 
  
• Hybrid work model: (Porto); 
  
• Sports and wellness activities; 
  
• Happy hours; 
  
• Birthday gift; 
  
• Health insurance; 
  
• Support programs (psychological, financial, and nutritional);