IT Support

At Bloq.it, we’ve created the world’s leading smart locker solution. Solving online deliveries by enabling everyone to participate easily, reducing delivery costs and making them more sustainable.

We’re quickly expanding, and after growing at 1000% for three years in a row, we’re now the fastest-growing Smart Locker company in the world and one of the fastest growing scale-ups in Europe.

We are in search of an IT Support to join our innovative team as new a #bloqstar. In this role, you'll play a pivotal role in ensuring the seamless operation and optimization of our internal IT infrastructure.

What you’ll be doing: 

• Oversee the procurement, setup, maintenance, and management of staff laptops, smartphones, video-conferencing devices, and other essential tech equipment;

• Provide comprehensive IT support to all staff members for a variety of technical issues.Set up, maintain, and enhance the HQ network infrastructure;

• Develop and implement IT policies, guidelines, and user-friendly tutorials;

• Assess and introduce new SaaS tools and processes to optimize staff productivity;

• Ensure data security and compliance with IT best practices;

• Regularly review and update IT equipment and systems to meet the evolving needs of the team, including coordinating these efforts across all countries where the company operates, with the support of local partners. 

What you’ll bring to the table: 

• Proven track record in managing and supporting IT equipment across various operating systems (Windows, Mac, Linux), including laptops, smartphones, and network devices;

• Strong skills in network setup, maintenance, and security, with experience in both local and multi-country environments;

• Demonstrated ability in developing IT policies, guidelines, and training materials that are effective and user-friendly;

• Skilled in evaluating, selecting, and deploying new equipment, SaaS, and local partners in different countries, along with the capability to supervise them effectively;

• Knowledge of data security standards and compliance with IT best practices;

• Excellent communication and collaboration skills, with the ability to effectively coordinate with local partners internationally;

• Fluency in Portuguese and English. 

Why join us?

• The opportunity to join our team and play a pivotal role in managing and optimizing our internal IT systems and contributing to innovative solutions that redefine Bloq.it's revolution in the smart locker industry;

• A dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning;

• Competitive salary and flexible benefits package, tailored to your experience and skills;

• Eligibility for performance-based bonus, tied to your results and designed to reward your impact;

• Work how you work best - we offer a remote-friendly policy and flexible hours so you can stay productive and keep life balanced;

• Portuguese Health Insurance including mental health;

• Flexible Sports and Wellness membership covering multiple gyms and studios

• Unlimited days off (subject to manager approval).

Ready to join the revolution?