Italian Customer Support Specialist

Location: Lisbon, Portugal (On-site)
Languages: Italian (Fluent) + English (B2+)
Start Date: 28 May 2026
Contract Type: Full-time (40h/week)
Schedule: Rotational shifts, Monday to Saturday (07:00 – 19:00)

ABOUT THE ROLE

We're looking for Italian-speaking Customer Support Specialists to join an exciting Home Appliances project in Lisbon.

In this role, you'll be the go-to person for customers, helping them get the best experience from their products. If you enjoy solving problems, communicating with people, and working in an international environment, this is a great opportunity to grow your career.

WHAT YOU'LL BE DOING

• Provide friendly and efficient support to Italian-speaking customers
• Assist with product-related questions, troubleshooting, and guidance
• Handle customer interactions عبر phone, email, and chat
• Ensure a smooth and positive customer experience at every touchpoint
• Work collaboratively with your team to maintain high service quality

WHAT WE'RE LOOKING FOR

• Fluent Italian (spoken and written)
• Good level of English (B2 minimum)
• Strong communication and problem-solving skills
• Customer-oriented mindset with attention to detail
• Comfortable working in rotational shifts
• Team player with a proactive attitude

WHAT'S IN IT FOR YOU

• Salary (paid over 14 months)
• Meal allowance: €7.63/day (net)
• Performance bonus: up to €100/month
• Stable full-time position with structured schedule
• International work environment in Lisbon
• Opportunity to gain experience in customer support and grow professionally

WHY THIS ROLE?

This is a solid opportunity to start or grow your career in customer support, gain international experience, and work with a supportive team in one of Europe's most vibrant cities.

READY TO APPLY?

If you're an Italian speaker looking for a stable job in Lisbon with growth potential and a supportive team environment — apply now and take the next step in your career.