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Italian Speaking Client Relations Specialist -Remote in Greece

icon briefcase Tipo de Emprego : Periodo Integral
icon remote-alt Remote / Work from Home

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Descrição do Emprego - Italian Speaking Client Relations Specialist -Remote in Greece

Patrique Mercier Recruitment FR is excited to announce a vacancy for an Italian Speaking Client Relations Specialist. This role is perfect for those who are keen on building strong relationships with clients and providing exceptional service to Italian-speaking customers in a professional environment.


Responsibilities

  • Engage with Italian-speaking clients through various channels, including phone, email, and live chat, to nurture and maintain positive relationships.
  • Respond to inquiries about products and services while providing personalized support.
  • Address and resolve client concerns effectively, ensuring a high level of customer satisfaction.
  • Document all client interactions in the CRM system for thorough tracking and follow-up.
  • Work closely with team members to continuously improve service delivery and client relations.
  • Identify opportunities for upselling or cross-selling services based on client needs.
  • Stay informed about company offerings and industry trends to inform clients effectively.
  • Fluency in Italian and English, both written and spoken.
  • Experience in client relations, customer support, or a related role is highly advantageous.
  • Outstanding communication and interpersonal skills.
  • Strong problem-solving skills with a customer-centric approach.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Proficient in CRM software and basic computer applications.
  • Passion for building relationships and delivering exceptional service to clients.
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Italian Speaking Client Relations Specialist -Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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