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Italian Speaking Online Shopping Advisor -Remote in Greece

icon briefcase Tipo de Emprego : Periodo Integral
icon remote-alt Remote / Work from Home

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Descrição do Emprego - Italian Speaking Online Shopping Advisor -Remote in Greece

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for an Italian Speaking Online Shopping Advisor. If you are passionate about e-commerce and provide exceptional customer service, this role is perfect for you. As an Online Shopping Advisor, you will help Italian-speaking customers navigate their shopping experience, ensuring satisfaction and fostering loyalty.


Responsibilities

  • Assist Italian-speaking customers via chat, email, and phone with their online shopping inquiries and needs.
  • Provide product information, recommendations, and support throughout the purchasing process.
  • Handle inquiries related to order status, returns, and exchanges efficiently and professionally.
  • Identify customer needs and provide personalized solutions to enhance their shopping experience.
  • Stay updated on product offerings and promotions to provide informed recommendations to customers.
  • Document customer interactions accurately to maintain up-to-date customer records.
  • Collaborate with other departments to resolve issues and improve overall service quality.
  • Fluency in Italian and English, with excellent verbal and written communication skills.
  • Prior experience in customer support or online retail environments is preferred.
  • A strong interest in e-commerce and knowledge of current trends in online shopping.
  • Ability to engage customers warmly while providing effective solutions.
  • Proficient in using customer support tools and e-commerce platforms.
  • Strong organizational skills, with the ability to multitask and manage a high volume of inquiries.
  • Team player with a positive attitude and a commitment to delivering a great customer experience.
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Italian Speaking Online Shopping Advisor -Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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