Italian Speaking Performance Specialist

Location: Lisbon, Portugal (On-site)
Company: (MPO Performance Project)
Languages: Italian (Fluent) + English (B2)
Start Date: 21 May 2026
Work Model: On-site
Schedule: Rotating shifts (07:00 – 16:00 / 10:00 – 19:00), Monday to Sunday
Days Off: 2 rotating days per week

ABOUT THE ROLE

We are hiring an Italian-speaking Customer Service / Performance Specialist to join a dynamic project in Lisbon.

This role combines customer support, digital marketing, and performance analysis, supporting advertising and campaign-related operations on one of the world's leading digital platforms.

You will work in a fast-paced, international environment focused on ad performance, campaign optimisation, and client support.

YOUR RESPONSIBILITIES

• Support clients with advertising and campaign-related inquiries
• Analyse performance metrics and KPIs to improve campaign outcomes
• Assist with digital advertising operations and optimisation tasks
• Provide high-quality customer service in Italian and English
• Collaborate with internal teams to ensure campaign success
• Work within defined processes in a performance-driven environment

WHAT WE ARE LOOKING FOR

• Fluent Italian (spoken and written)
• Good English communication skills (B2 or higher)
• Experience in digital marketing or paid campaign management (mandatory)
• Knowledge of marketing analytics and KPIs
• Previous experience in a contact centre or advertising tech environment
• Degree in Marketing or a related field
• Familiarity with social media platforms and digital advertising tools
• Strong customer service mindset
• Ability to work independently and as part of a team

WHAT'S IN IT FOR YOU

• Opportunity to work on a global ByteDance advertising project
• International and fast-paced work environment in Lisbon
• Competitive salary package (details shared during recruitment process)
• Career growth in digital marketing, ads, and performance analysis
• Structured onboarding and training
• Stable on-site position with rotating schedule

WORK SCHEDULE

• Rotating shifts: 07:00–16:00 or 10:00–19:00
• Monday to Sunday operations
• 2 rotating days off per week

READY TO APPLY?

If you are an Italian-speaking professional with experience in digital marketing, paid campaigns, or advertising platforms, this is your opportunity to join a global tech leader in Lisbon.

Apply now and build your career in digital advertising and performance marketing.