Italian-Speaking B2B Advertising Support Specialist

Italian-Speaking B2B Advertising Support Specialist

Location: Lisbon, Portugal
Employment Type: Full-time
Relocation Required – Fully Supported

Introduction

We are looking for an Italian-Speaking B2B Advertising Support Specialist to join an international digital advertising project in Lisbon, Portugal. In this role, you will support business clients by helping them resolve technical and operational issues related to online advertising platforms. This is an excellent opportunity for candidates who are interested in digital marketing, customer support, and working in a multicultural environment abroad.

Relocation to Portugal is required, and a relocation package is included.

Please note: We can only proceed with candidates who hold an EU passport or a valid work permit for Portugal.

Responsibilities

• Provide high-quality support to business advertisers via email and chat

• Troubleshoot and resolve issues related to online advertising campaigns and tools

• Guide clients on platform features, policies, and best practices

• Ensure timely follow-ups and clear communication with customers

• Collaborate with internal teams to escalate and resolve complex cases

• Maintain accurate case documentation and meet performance targets

• Contribute to improving customer satisfaction and overall service quality

Requirements

• Native or near-native Italian (C2) and English (B2) level

• Strong communication and problem-solving skills

• Interest in digital advertising, online marketing, or technology

• Customer-oriented mindset with attention to detail

• Ability to work in a fast-paced, international environment

• Previous experience in customer support or B2B environments is a plus

• EU passport or valid Portuguese work permit is mandatory

What We Offer

• Relocation package including flight tickets, hotel accommodation, and local assistance

• Competitive salary package

• Paid training and continuous learning opportunities

• Multicultural and dynamic work environment

• Modern office in Lisbon

• Career development within a global digital advertising project

Ready for Your Next International Step?

If youre an Italian speaker looking to grow your career in digital advertising while living in one of Europes most vibrant cities, this opportunity is for you.

Apply now and start your new journey in Portugal!