Italian-speaking Technical Support Agent in Lisbon, Portugal

Empresa : Nordic Jobs Worldwide

Tipo de Emprego : Periodo Integral

Lisbon

Número de Aplicantes

000+

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Descrição do Emprego - Italian-speaking Technical Support Agent in Lisbon, Portugal

Seize the opportunity to become part of a multicultural team!

What will you do?

As a Technical Customer Advisor, you'll apply your skills to resolve emerging issues with precision and efficiency. You'll uphold excellent standards and share your passion for technology with both customers and colleagues. Given the dynamic nature of this role, you'll have the opportunity to develop your IT skills and advance your international career at your own pace.

Italian-language inbound customer support via phone, chat, and email
Responding to customer inquiries and documenting relevant case information
Ensuring excellent customer satisfaction
Assisting with pre-sales, general inquiries, and technical support issues
Appropriately addressing customer escalations and accurately documenting the process
Collaborating with other technicians to resolve or properly close tickets
Maintaining the internal ticketing system in English
As a representative of the company, you will uphold the company's values and contribute to maintaining a positive brand reputation

Original job Italian-speaking Technical Support Agent in Lisbon, Portugal posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Italian-speaking Technical Support Agent in Lisbon, Portugal

Descrição do Emprego - Italian-speaking Technical Support Agent in Lisbon, Portugal

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