Junior French Speaking Customer Support Representative

Key Responsibilities

• Provide professional and friendly support to French-speaking customers via phone, email, and chat.
• Assist customers with product inquiries, technical issues, and other service-related requests.
• Resolve customer concerns promptly and escalate issues as necessary.
• Maintain accurate records of customer interactions and actions taken.
• Deliver exceptional service to ensure high customer satisfaction levels.

What We Are Looking For

• Fluency in French (C2 level) and good communication skills in English (B2 level or higher).
• Excellent problem-solving skills and customer-focused attitude.
• Ability to work independently in a remote work environment.
• Reliable internet connection and quiet workspace for remote work.
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• What We Offer

• Competitive salary and benefits package.
• Work-from-home flexibility.
• Paid training and continuous support.
• A positive, collaborative team environment.
• Opportunities for growth and career development.