Junior HR IT Expert (f/m/div.)

Empresa : Bosch

Tipo de Emprego : Periodo Integral

Lisbon, Lisbon

Número de Aplicantes

000+

Aplique agora

Descrição do Emprego - Junior HR IT Expert (f/m/div.)

Job Description

Your contribution to something big:

Our HR IT department cooperates closely with the central department located in Germany to keep the HR IT systems of BOSCH running and up to date. Our team is looking for a Junior HR IT Expert for on-Premise HR IT tools to join our dynamic and multicultural Global Business Services organization in Lisbon, assuming the following responsibilities:

Act as functional application specialist for SAP HCM and other HR IT Applications;

Resolve 2nd level Incident Management in Service Management Tool;

Analyze and diagnose application errors, liaise with subject-matter experts where escalation is needed;

Drive and safeguard data consistency across HR IT systems;

Steer collaboration with Global Application Specialist, corporate IT, local IT partners and other support teams;

Provide continuous support and consulting to the HR data maintenance country teams;

Investigate recurrence and patterns of support needs in order to design holistic solutions;

Provide continuous support and consultancy to end users;

Report on application performance to key internal stakeholders;

Coordinate actively on the Problem management framework;

Coordinate change request process;

Create support and training documents.