Junior Relationship Manager

• Cutting-Edge Expertise: Be part of a team of industry pioneers and experts who are at the forefront of the investment migration field. We provide innovative solutions and leverage our extensive network of international partners to deliver exceptional service to our clients
• Dynamic and Diverse Culture: Immerse yourself in a truly global environment. With more than 70 offices spanning across continents, we foster a multicultural and inclusive workplace where ideas are valued, collaboration thrives, and personal growth is encouraged
• Continuous Learning: We believe in investing in our employees' professional development. At Henley & Partners, you'll have access to ongoing learning opportunities, training programs, and industry conferences that will enhance your skills and expand your knowledge
• Impactful Projects: Join us in assisting high-net-worth individuals in achieving their global mobility goals, your work will have a direct impact on our clients and the industry
• Work-Life Balance: We recognize the importance of maintaining a healthy work-life balance. Enjoy flexible working arrangements and benefits that support you, ensuring that you can thrive both personally and professionally

• The role requires expertise across the entire residency and citizenship program portfolio offered by H&P as well as the ability to communicate effectively and proactively
• Deliver world-class, industry leading customer service to new and existing clients
• Manage key client relationships through regular contact and visits (when needed)
• Serve as the primary client contact and advocate for day-to-day activities necessary for the client application and escalate issues and requests when needed
• Build and execute a client-centric relationship framework inclusive of regularly scheduled status calls & application reviews
• Establish and maintain customer satisfaction through account planning, proactive client communications, and issue remediation
• Continuously identify and exploit cross-selling opportunities that embed the firm and its offerings with client needs
• Leverage internal resources to assist the client with meeting the requirements of their application process

• Exposure to client-facing or customer support roles within financial services, insurance, banking, or other professional services
• Strong interest in developing client relationship and account management skills, with mentoring from senior team members
• Clear and confident written and verbal communication skills in English
• Ability to manage tasks independently while contributing effectively within a collaborative team environment
• Strong attention to detail and a proactive, organised approach to work
• Proficiency in Microsoft Word and Excel is required; experience with PowerPoint and CRM systems is a plus
• University degree will be considered as an advantage
• Interest in the immigration and/or investment industry; full training will be provided
• Motivation to grow international exposure and business development skills over time

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