Key Account Manager

Location: Oeiras (Lisbon ) - Hybrid

Contract: Full-time

Language Requirement: CV in English

Join Us on Our Journey to Reimagine Healthcare

IQVIA is a global leader in advanced analytics, technology solutions, and clinical research services for the life sciences industry. With 85,000 employees across more than 100 countries, we create intelligent connections across the healthcare ecosystem through data, transformative technology, and deep industry expertise.

We are now looking for a Key Account Manager to join our Sales team and support pharmaceutical clients in their growth strategies by leveraging IQVIA’s data assets and services.

Role Summary:

As a Key Account Manager, you will build and nurture client relationships, drive revenue growth, and identify new business opportunities across your assigned accounts. You will be the primary point of contact for strategic clients, ensuring they maximize the value of IQVIA’s solutions.

Key Responsibilities:

Client Engagement & Business Understanding

• Build, strengthen, and expand relationships across client organizations.
• Promote IQVIA products and services to achieve revenue targets.
• Develop a deep understanding of client priorities and translate them into actionable business opportunities.
• Create and execute strategic account plans.
• Act as a trusted advisor on marketing, market research, sales management, industry trends, and IQVIA capabilities.

Commercial & Operational Excellence

• Manage contract renewals, subscriptions, and commercial performance metrics.
• Oversee internal and external financial processes (rebates, invoicing, accounts receivable, DSO).
• Maintain visibility on pipeline, recent wins, and strategic opportunities (keeping CRM systems updated with opportunities, activities, and account plans).
• Ensure high levels of client satisfaction in partnership with Client Service teams.

Strategic Client Development

• Shape client perception by sharing relevant marketing materials and thought leadership.
• Facilitate peer-to-peer engagement by connecting clients with relevant IQVIA experts.
• Identify innovation opportunities aligned with client priorities and IQVIA’s strategic direction.
• Contribute to the broader Sales & Account Management community by sharing insights and best practices.

Skills, Experience & Qualifications

• Minimum 2-3 years of experience in Sales, Consulting and/or Business Development within similar organizations
• Previous experience in pharma/healthcare sector will be considered a plus
• Strong interpersonal skills and ability to build long-term business relationships.
• Proven negotiation and influencing capabilities.
• Demonstrated proactivity and ability to identify and convert opportunities.
• Solid understanding of the pharma business model and life sciences commercial strategy.
• Experience working successfully in a matrixed organization.
• Excellent customer service mindset and ability to translate client needs into solutions.
• Strong judgment and decision-making skills.
• Minimum Bachelor degree in Engineering, Business Management, Pharmacy or related field.
• Fluency in English and Portuguese

Why Join IQVIA?

At IQVIA, you can shape your career and choose the path that best supports your growth. With exposure to diverse geographies, capabilities, and therapeutic areas, you’ll find endless opportunities to learn, evolve, and make an impact.

We believe that meaningful results come from the right people working in the right environment. Here, you’ll help clients drive healthcare forward and ultimately improve human health outcomes.

It’s an exciting time to join us — and to reimagine what’s possible in healthcare.

Moving healthcare forward. Together.

IQVIA is committed to fostering a diverse and inclusive workplace. We believe that embracing diversity strengthens our teams, enhances innovation, and enables every employee to reach their full potential.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.