Lithuanian and English Customer Support - Remote Portugal

Job Description

Are you based in Setubal and fluent in Lithuanian? We are looking for a Lithuanian and English Customer Support professional to join our remote team in Portugal. This is a great chance to use your linguistic talents to help customers across Europe. You will be responsible for handling various customer requests, ranging from simple questions to more complex technical issues. Your ability to communicate clearly in Lithuanian will be key to your success, as will your commitment to providing a high standard of customer service. This role offers long-term stability and the chance to work for a respected international company.

We provide a collaborative atmosphere where every team member is encouraged to contribute their ideas for improving the customer experience. You will receive all the training necessary to become an expert in our services, and you will have the support of an experienced international management team.

Responsibilities

• Provide high-quality customer support in Lithuanian
• Manage phone and email inquiries efficiently
• Keep accurate records of solutions
• Maintain an empathetic tone with all users

Requirements

• Fluency in Lithuanian (C1–C2)
• B2 English proficiency
• Reliable home office environment