Lithuanian Customer Experience Specialist - Remote

Job Description

We are looking for a Lithuanian Customer Experience Specialist to work remotely from Viseu or anywhere else in Portugal. This role is dedicated to providing high-quality support to our Lithuanian-speaking clients, ensuring they receive the help they need in a timely and professional manner. As part of our international support team, you will handle inquiries related to product features, account management, and technical troubleshooting. This position offers a stable career for language professionals who want to work for a global brand while living in Portugal.

The ideal candidate is a patient, clear communicator who enjoys helping others navigate challenges. You will work in a fast-paced environment where your language skills and attention to detail will be highly valued. We offer a supportive management structure and opportunities to grow within the company as you develop your customer service expertise.

Responsibilities

• Manage Lithuanian customer inquiries via phone and email
• Assist with product information and account issues
• Ensure high levels of customer satisfaction
• Collaborate with the global support team

Requirements

• Fluent Lithuanian (C1–C2)
• B2 English or higher
• Comfortable with technology and remote work tools