Lithuanian Speaking Customer Care Specialist - Portugal

Job Description

We are recruiting for a Lithuanian Speaking Customer Care Specialist to join our remote workforce in Portugal. This position is open to candidates in Coimbra and all other regions of the country. If you speak Lithuanian and English fluently and enjoy interacting with people, this is the right role for you. You will be responsible for managing customer relationships and ensuring that every inquiry from our Lithuanian-speaking clients is handled with the utmost care. This involves answering product questions, assisting with account setups, and troubleshooting issues across phone, email, and chat platforms.

Our team is dedicated to providing world-class customer service, and we look for candidates who share this passion. You will work in an environment that encourages feedback and continuous learning, helping you to refine your communication skills and advance your career. This remote opportunity allows you to work for a major international company without the need for a daily commute.

Responsibilities

• Respond to Lithuanian inquiries with empathy
• Resolve service issues and provide clear instructions
• Maintain precise records in the CRM database
• Contribute to a positive team environment

Requirements

• Excellent command of Lithuanian (C1–C2)
• Proficient in English (B2)
• Strong organizational skills