Lithuanian Speaking Customer Support Specialist - Portugal Remote

Job Description

Are you a fluent Lithuanian speaker living in the Porto region or anywhere in Portugal? We are seeking a dedicated Lithuanian Speaking Customer Support Specialist to join our growing international team. This remote position offers the chance to represent a leading European service provider while enjoying the flexibility of working from home. Your primary focus will be delivering exceptional service to our Lithuanian-speaking user base, ensuring their needs are met with clarity and care. You will manage incoming queries across various channels, including telephone and digital platforms, providing troubleshooting steps and account management assistance.

This role is designed for individuals who are passionate about problem-solving and cross-cultural communication. You will join a diverse workforce that values professional integrity and proactive support strategies. By joining this project, you will enhance your professional profile in the customer service industry and contribute to a team that prioritizes customer satisfaction and operational excellence.

Responsibilities

• Manage Lithuanian customer inquiries via phone and email
• Deliver accurate information regarding services
• Keep detailed records of all interactions
• Coordinate with supervisors to resolve complex issues

Requirements

• Native or near-native Lithuanian (C1–C2)
• Proficiency in English (B2)
• Reliable home office setup