Mainframe Operations Technician

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

We are looking for a Mainframe Operations Technician to join our Inetum Team in Lisbon and to be part of our work culture focused on innovation to bring value for our talents and our customers.

Profile and Requirements:

• Responsible for relations with the Customer Manager for the activity.
• Support for all CAPFM FR and CORP areas in RUN activities on the Mainframe platform.
• Ensure operational activities at the application level (Z/OS) (scheduling and flow transfer) (2 production environments / 5 production horp environments).
• Identify and investigate alerts generated by monitoring systems or reported by users.
• MCO - Implement corrective measures to resolve identified incidents (incident/change/request management)
• Ensure business continuity (PSI).
• Produce documentation.
• Ensure scheduled and ad hoc on-call tasks (HNO).
• Document alerts and actions taken to resolve them and communicate relevant information to stakeholders to ensure transparency and coordination.
• Fluent in English (mandatory).

• Open (Windows, Linux (TOMCAT, Apache, etc.)
• Control-M
• CFT (flow transfer)
• EGEN
• TWS
• Connect Expresse (flow transfer)
• DB2 database
• ITIL V4 *
• Adaptability and flexibility
• Functional analysis skills
• Ability to understand functional interactions between applications
• Rigorous and available
• Proactive, able to offer suggestions and advice, and take initiative
• Technology watch, management of obsolete platforms and development frameworks
• Compilation, build procedures
• Ability to analyze and diagnose incidents/anomalies
• Proactive approach to incident resolution