Descrição do Emprego - Manager - Product Mgmt - B2B Network Services, Media & Unified Comms
This Management role will be responsible for the portfolio of B2B products and services and for prioritising and ensuring the successful delivery of projects. In this role, you will be responsible for contributing to the vision for development of Network and Unified Comms' services, for leading a team of product and marketing managers, and for proactively identifying key projects' challenges and risks, supporting product managers to improve efficiency, and ensuring initiatives are aligned with other internal areas roadmaps (such as commercial areas, IT, CVM, brand, among others). Coordinate a team of product and marketing managers responsible for the previously mentioned areas Define a 2-3 years' product vision and strategy in the Unified Communications, Fixed Data Connectivity and Media areas, working closely with local departments - ensuring tailored strategies based on unique local needs - while maintaining a shared group vision, within the framework of the Product Operating Model Analyse market opportunities, develop compelling business and value cases for new products and evaluate pricing models for new solutions and products Participate in the elaboration of market consultations and in the contracting processes with service and solution providers, in alignment with the Supply Chain team Monitor IT and Engineering development projects, from a business requester perspective, until the go live Ensure the definition of pre-sales, delivery and support processes, in cooperation with the responsible operational areas Create Product documentation, to be provided to Commercial areas, in alignment with Brand team Ensure with Commercial, Support and CX areas the collection of customer feedback, to ensure proper management of the life cycle of existing products Monitor the performance and support the life cycle of products and solutions, until their end of life Cultivate a culture of innovation, fostering expertise and facilitating continuous learning programs with focus on the customer Ensure that services/products generate high levels of satisfaction/NPS Execute the strategy in the Unified Communications, Fixed Data Connectivity and Media areas, through the development of offers that support revenue growth in this area, ensuring adequate pricing and margin Ensure the selection of reliable partners and adequate support processes Manage the existing products' portfolio from a product management perspective, during their lifecycle Degree in Business, Engineering, Computer Science, or related fields 5 years of experience in a similar area (product, project management, pre-sales, go-to-market or technology) Project Management skills, coordination of multi-role teams and management by objectives Technology savvy, with strong learning ability Good organizational and personal interrelationship skills Ability to communicate and influence Fluency in written and spoken Portuguese and English Ability to make C-level presentations Management/supervisory previous experience is a plus
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