Marketing Customer Support Arabic + English Lisbon

Job Details

• Location: Lisbon, Portugal

• Work Mode: On-site

• Languages:

  • Arabic (Egypt, Jordan, UAE) – Fluent / Native

  • English – Professional working proficiency

• Start Date: 29 January 2026

• Schedule:

  • Initial 12-hour onboarding period: Monday to Sunday, 07:00 – 19:00

    • Two shifts: 07:00 – 16:00 / 10:00 – 19:00

  • Future schedule (TBC by client): 24/7 rotational shifts, Monday to Sunday, with 2 days off

Your Mission

As a Marketing Customer Support Specialist, youll be the bridge between the brand and Arabic-speaking clients from Egypt, Jordan, and UAE.
You will provide professional, timely, and accurate support while representing the company in a friendly and engaging way.

This role is ideal for someone who enjoys working in a fast-paced, multicultural environment and wants to develop their career in marketing customer support.

What Youll Do

• Support clients in Arabic and English via phone, chat, or email.

• Assist with marketing campaigns, promotions, and customer inquiries.

• Resolve client issues promptly while maintaining a high level of professionalism.

• Document client interactions accurately and follow internal procedures.

• Collaborate with the marketing and support teams to ensure seamless service.

What You Bring

• Fluent Arabic (Egypt, Jordan, or UAE) and professional English.

• Strong communication and customer service skills.

• Ability to work rotational shifts, including weekends.

• Detail-oriented, proactive, and professional mindset.

• Interest in marketing and client support.

What We Offer

• Exciting on-site role in Lisbon with career development opportunities.

• Work in a multicultural, international team environment.

• Structured onboarding and training.

• Opportunities to grow in marketing and customer support functions.

Apply today and kickstart your career in marketing customer support in Lisbon!

To apply, please send your CV and a short paragraph about yourself to [email protected]