New Job Opening: Dutch-speaking Customer Support Specialist in Lisbon, Portugal in Lisbon, Portugal

Do you want to represent well-known brands from the expat city, Lisbon? Do you speak Dutch and want to gain international experience in customer service? Then we have a golden opportunity for you! 

Join our client's team in Lisbon as a Dutch-speaking Customer Service Representative and enjoy a fully supported relocation, ongoing training, and a vibrant multicultural environment. Discover the beauty of Portugal while building an international career! 

About the company 
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. 

What will you do? 

• Log all inbound and outbound contacts and update customer records
  


• Perform technical troubleshooting with customers
  


• Support customer orders by providing relevant information
  


• Track and follow up on cases to ensure timely resolution
  


• Build strong, professional relationships with customers and show empathy
  


• Identify opportunities to up-sell and cross-sell 

Candidate profile

• Native-level Dutch with fluent English (C1)
  


• Willingness to work in Lisbon, Portugal
  


• EU citizenship or valid work visa
  


• Proactive attitude and excellent communication skills 

Employer offers

• Excellent relocation support: flight ticket, permanent accommodation, and local support
  


• Extra payment for night shifts, overtime, Portuguese holidays, and Sundays
  


• Ongoing paid training with the latest technologies
  


• Private and public health insurance
  


• In-house doctor
  


• On-site canteen
  


• Dedicated employee relations team for cultural integration
  


• Fun team activities and social events
  


• Exclusive employee benefits and discounts 

Multilingual Jobs Worldwide 
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 7,500 candidates secure their dream jobs.