New Job Opening: Dutch-speaking Customer Support Specialist in Porto, Portugal in Porto, Portugal

Job Description

Do you want to work in customer support and be part of an international project in Porto? Our client is looking for Dutch-speaking professionals to join a multilingual team supporting a new tolling system in the Netherlands.

Join a dynamic customer service project assisting drivers and logistics companies via phone, email, and chat. Benefit from a relocation package including accommodation, a competitive monthly salary, and a signing bonus while building your international career.

About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

What will you do?

• Being the point of contact for trucks of minimum 3.5 tons


• Answering directly to drivers, transport and logistics companies


• Supporting customers via phone, email, and chat


• Clarifying questions related to roads across the Netherlands


• Assisting with registration, onboard unit orders, and payments


• Ensuring revenue collection


• Handling debt communication


• Supporting service sales when applicable


• Providing accurate, efficient, and empathetic customer support


• Contributing to the achievement of project objectives

Candidate profile

• Fluent in Dutch and English (C1 level)


• Strong communication skills


• Customer-oriented mindset


• Ability to handle multiple tasks in a fast-paced environment


• Team player with a proactive attitude

Employer offers

• Competitive salary of €1,463 gross/month


• Accommodation included


• International and multicultural work environment


• Career development opportunities


• Full training provided


• Modern office facilities

About Porto
The second-largest city in Portugal offers an authentic and traditional atmosphere with charming neighborhoods and a vibrant cultural scene. Located along the Douro River, Porto is known for its architecture, gastronomy, and world-famous wine. With lively nightlife, affordable living, and a welcoming community, it is an ideal destination to live and work abroad.

Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 7,500 candidates secure their dream jobs.