Norwegian Speaking Client Support Specialist -Remote in Greece

Patrique Mercier Recruitment FR is excited to offer a position for a Norwegian Speaking Client Support Specialist. This role is tailored for dedicated individuals who are passionate about providing exceptional customer service and are ready to assist Norwegian-speaking clients with their inquiries in a friendly and effective manner.

Responsibilities

• Deliver exemplary support to Norwegian-speaking clients through various channels, including phone, email, and live chat.
• Handle customer inquiries related to products, services, and account concerns with professionalism and empathy.
• Troubleshoot issues and offer prompt, effective solutions to enhance customer satisfaction.
• Meticulously document all customer interactions in the CRM system for accurate record-keeping.
• Collaborate with team members to uphold high standards of service and continuously improve customer experiences.
• Proactively suggest improvements to the support process based on client feedback.
• Keep informed about product updates to provide clients with relevant and accurate information.

• Fluency in Norwegian and English, both spoken and written.
• Experience in customer support or a similar role is an advantage.
• Exceptional communication and interpersonal skills.
• Strong analytical and problem-solving skills aimed at achieving high customer satisfaction.
• Able to manage multiple tasks efficiently in a fast-paced work environment.
• Proficiency in CRM systems and good general computer skills.
• Self-motivated and dedicated to providing remarkable customer service.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...