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Position Snapshot
Location: Braga/Lisbon (Portugal)
Company: Nestlé Business Solutions (NBS)
Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)
Languages: Fluent in English
About us
Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.
We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!
At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.
Position Summary
A day in the life of...
Manage the team in enhancing the transport monitoring (Track & Trace) process
Ensure timely resolution of exceptions throughout ocean transport
Safeguard data accuracy in the Ocean Platform and Dashboard to maintain full visibility for Markets
Coordinate loading dates with the export team and track containers from loading point to POL
Monitor shipments for deviations, update ETAs when required, and inform Markets accordingly
Manage arrival notices, follow‑up on empty container returns, and handle COD (change of destination) requests when needed
Oversee platform performance against SLAs while ensuring business continuity
Support operational tasks, conduct health checks, and drive continuous improvement initiatives
What will make you successful
Technical university degree
5 years’ experience in freight forwarding or shipping lines (import/export)
Strong customer service skills
Knowledge of physical logistics
Supply Chain project management experience
Experience working with providers
Advanced English (Spanish is a plus)
Microsoft 365 skills (Excel, Power BI, PowerPoint, etc.)
What we offer
Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you:
Development of expertise in Nestlé’s Shared Solutions Business
Immersion in a culturally diverse team
Local and international exposure
Flexible working environment
Engagement and wellbeing activities
Competitive salary and annual bonus according to your performance
Meal allowance card
Flex Benefits - at NBS you can choose what benefits are more suitable for you
Make part of the Nestlé Club and get discount in several partners
Free coffee (and good coffee) at the office
Shop with special discounts for employees
Company equipment according to professional needs
Medical support available at the office
E-learning courses and training program to get you where you aim to be
Career progression and possibilities for international career
Nbs
Nestlé is the world's largest food & beverage company. We unlock the power of food to enhance quality of life for everyone, today and for generations to come.
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