Operational Risk & Control Officer | SG

Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide. 

As part of Groupe BPCE’s international division, Natixis in Portugal designs and delivers solutions for its two core areas — Corporate & Investment Banking and Asset & Wealth Management — as well as transversal services that support all entities across the Group. 

With more than 3,000 employees representing 46 nationalities, the teams work across Information Technology, Banking Support Activities, and Compliance, in an integrated, inclusive, and cross-functional way, supporting all business lines and platforms of the Group.  

A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.

Team presentation and main goal:

The Natixis in Portugal (NiP) Operational Risk (OR) Team lies within the Secretary General PT reporting directly to the Head of OR NiP and functionally to the Global Head of Operational Risk & Risk Oversight.

As such, the main goal of the NiP OR Team is to ensure that operational risks derived from (i) businesses and operations transferred to Natixis in Portugal from other perimeters and (ii) typical support functions locally in place, are effectively and efficiently mitigated through the proper implementation and deployment of a sound and robust Risk Mitigation System (RMS) under the ownership and responsibility of the Group’s business lines.

As part of the NiP OR Team, the OR Risk & Control Officer identifies, assesses, and monitors all operational risks that may result from the course of regular business processes or activities while contributing to the mapping of the various operational risks across the entity. Furthermore, the OR Risk & Control Officer provides expert opinion and support to business lines reporting OR incidents, ensuring proper investigation/assessment of the root cause(s) and, consequently, contributes to the definition/implementation of proper corrective measures.

Finally, the OR Risk & Control Officer is the main responsible for fostering entity-wide awareness on operational risk matters across the organization through various trainings, seminars and presentations.

Main tasks and goals:

• Support the development and implementation of the risk & control framework for Natixis in Portugal in accordance with corporate guidelines and applicable regulatory requirements.
• Support the identification, documentation and analysis of the operational risks inherent to businesses and processes locally performed.
• Assess the established Risk Mitigation System (RMS) while challenging the effectiveness and efficiency of the controls in place ensuring that, when applicable, value-adding recommendations are issued and escalated.
• Across all stages of the assessment process (i.e., planning, field work, reporting, follow-up), effectively liaise with global stakeholders at all levels, including other Operational Risk Officers and Analysts, Business/Process (LoD1) owners, and regional counterparts, among others.
• Actively contribute to the monitoring of operational incidents, ensuring these are registered in the proper tools and (if needed) escalated through the proper channels.
• Perform analysis of operational incidents (root cause) and report findings and/or recommendations to the main stakeholders/management.
• Ensure professional/detailed reporting to top management through the various committees and meetings established or in response to any specific request.
• Execute (LoD2) controls in coordination with the other Operational Risk Global functions and support (LoD3) internal audits when required.
• Ensure that documentation is maintained in the designated repositories in compliance with internal policies and requirements.
• Support the other SG Controls, TRM and Legal areas as and when required.
• Timely and effectively escalate all issues and other matters of interest to management.

• Preferred educational background  in Economics, Finance or Business Administration;
• 1-3 years Business/process consulting;
• MS Office (Word, Excel, PowerPoint, Outlook);

Our workplace reflects the vibrant spirit of our locations, with initiatives such as a Green Transportation Budget, electric bikes and a flexible Hybrid Work Policy. We promote wellbeing through the Honolulu Wellness Club, a Prayer Room, a Lactation Room, and themed Villages that inspire creativity and collaboration. Through our ESG and DEI strategies, we are commit to being inclusive, caring, and fair, ensuring every voice is heard and valued.