Operations Customer Expert - Danish relocation pack Lisbon

Are you looking for a job as an Operations Customer Expert?

Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal! 

Our Client 

They're a global meal-kit company that delivers pre-portioned ingredients and easy-to-follow recipes directly to customers' homes, helping them prepare fresh, home-cooked meals with convenience and confidence. 

What you'll do

• Be the point of contact for customers across the market;
• Conduct reactivation outbound calls to former subscribers to understand their needs and encourage them to return;
• Clarify questions related to the product, delivery schedules, subscription flexibility, and recipe options;
• Ensure smooth customer experiences through accurate information sharing and effective problem resolution;
• Support quality service delivery aligned with the brand's mission;
• Contribute to the achievement of the brand's operational objectives.