People Operations Generalist

Your opportunity

Are you ready to join a dynamic and vibrant team, where your expertise in HR and passion for people will make a significant impact? Look no further! Mollie, a leading payment solutions provider, is seeking a People Operations Generalist to help shape our amazing work environment. If you're an HR aficionado with a keen understanding of HR systems, benefits and UK labour law, and you're ready to bring some fun and upbeat energy to our team, keep reading!

As People Operations Generalist, you are responsible for providing first-line People support to the Mollies in one of our local offices, possibly broadening your scope with our business areas across the various locations Mollie is operating in: The Netherlands (HQ), UK, Belgium, France, Germany, Portugal and Italy. In general you make sure all People processes run smoothly now and in the future and that our employees have an outstanding experience! You’ll be playing a dual role, since you will also be our main point of contact with regards to everything related to our local office.

Our ideal candidate has an eye for detail and accuracy, you are proactive and stress resistant while working in a high pace environment with a new challenge popping up every day.

What you’ll be doing

• Being the first point of contact for Mollies in your business area for onboarding, people changes and offboarding.

• Local Office. You’ll be the main point of contact for everything related to the local office you are based. You’ll closely work with our Places team (spread out over the Netherlands and Portugal) on improvements, events, health and safety and other initiatives.

• People Ops processes. Ensure that all our operational People processes run smoothly now and in the future. Also you make sure that our Mollies get their People documents and you proactively seek for updates and improvements once the situation or the law requires this.

• People Data. Make sure our HRIS (HiBob) and other People systems are up to date with accurate data. You will be responsible for an appropriate use of the system by the Mollies within your department as well as making sure Mollies follow the right processes.

• People Projects. You will support the People Operations Lead and other People Leads (Business Partners, Total rewards) on Employee related projects and improvement initiatives e.g. improve the Global onboarding and offboarding and set up a global family leave process together with the HR business Partners.

• People Policies. You will ensure all People policies and processes are up to date and available on various online communication tools within Mollie.

• Payroll. You will be responsible for preparing the monthly global payroll for your business area and partner up with our Payroll team. Making sure all data in our HRIS is correct, contracts are signed and people are updated correctly.

• Stay up-to-date with industry trends and best practices, bringing innovative ideas to the table that can further strengthen our people operations function.

What you have

• You have at least 2+ years of experience in a similar role

• You have a Bachelor’s degree in HR or related discipline

• Strong admin skills, the ability to keep a clear overview and meet tight deadlines

• Experience working in a fast paced scale up and feeling comfortable with ambiguity

• Knowledge of basic UK and NL labour law is desirable, other European countries is a plus

• A curious mind eager to dive into employment law across our markets

• A positive and upbeat attitude, with a passion for creating an exceptional employee experience

• Strong problem-solving skills, with the ability to think creatively and adapt in a rapidly changing environment

• Process optimiser who loves turning chaos into clarity

• Google Sheets pro who speaks fluent formulas and loves a well-organised tab

Our Mollie Principles are:

• Make our customers proud

• Get things done today

• Embrace change

• Bold ownership, humble execution

• Diverse and united

• Speak up