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Polish Customer Advisor for NIKON - Lisbon, Portugal

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Descrição do Emprego - Polish Customer Advisor for NIKON - Lisbon, Portugal

Mercier Consultancy Europe is seeking a Polish Customer Advisor for NIKON to join our vibrant team in Lisbon, Portugal! In this essential role, you will provide outstanding support to Polish-speaking customers, assisting them with inquiries related to NIKON's extensive range of photography products. Your expertise and excellent communication skills will contribute to ensuring customer satisfaction and creating a positive experience for all clients. If you're passionate about photography and delivering excellent customer service, we'd love to hear from you!

Key Responsibilities

  • Deliver exceptional customer service to Polish-speaking clients through phone, email, and chat communications.
  • Address customer inquiries regarding NIKON products and assist in resolving any issues they may encounter.
  • Accurately document customer interactions and provide insights for service improvements.
  • Collaborate with colleagues to enhance overall customer experience and service delivery.
  • Stay informed about NIKON's product features, promotions, and updates to offer accurate and updated information to customers.
  • Collect and relay customer feedback to identify trends and drive service enhancements.
  • Engage in ongoing training initiatives to improve product knowledge and customer service skills.
  • Fluency in Polish and English, both written and spoken, is essential.
  • Previous experience in customer service or a related support role is highly desirable.
  • Strong communication skills and a customer-centric attitude.
  • Problem-solving abilities and a proactive approach to addressing customer inquiries.
  • Interest in photography and familiarity with NIKON products is an advantage.
  • Proficiency in using customer service software and tools.
  • Ability to adapt to a fast-paced environment and handle multiple priorities effectively.
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Health Insurance
  5. Private Health Insurance
  6. And Much More...
Original job Polish Customer Advisor for NIKON - Lisbon, Portugal posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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