Polish speakers- Customer Support- Porto

We are currently looking for a Polish-speaking Customer Support Representative to join an international company in Porto.

This is an excellent opportunity for candidates who are customer-oriented and passionate about delivering high-quality service in an inbound customer care environment.

Key Responsibilities:

• Handle inbound customer inquiries via phone, email, and chat

• Provide accurate information and effective solutions to customers

• Ensure high levels of customer satisfaction

• Document and update customer interactions in internal systems

• Collaborate with internal teams to resolve complex cases

Requirements:

• Fluent Polish

• Good level of English (B2 or higher)

• Strong communication and problem-solving skills

• Customer-oriented mindset

• Ability to work on-site in Porto

• Previous experience in customer service is a plus

What We Offer:

• Competitive salary package

• International and multicultural work environment