Polish-Speaking Customer Service Representative

Salary :

€1,059 - 1,318 yearly

Empresa : Recruitment Direct

Tipo de Emprego : Periodo Integral

Lisbon

Número de Aplicantes

000+

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Descrição do Emprego - Polish-Speaking Customer Service Representative

Polish-Speaking Customer Service Representative

Location: Lisbon, Portugal

You can choose between two compensation options:

Option 1

€1,059 gross per month

Free accommodation (private room in a shared company apartment)

Option 2

€1,318 gross per month

No accommodation included

About the Company

This is a well-established Portuguese company with over 25 years of experience in road infrastructure management. The business focuses on asset management, operations, maintenance, and toll collection services. It holds major stakes in several road concessions across Portugal and continues to grow internationally, with a strong focus on innovation and efficiency.

Role Overview

You’ll handle customer support through phone and email in both Polish and English. The role involves helping customers with questions, managing toll-related issues, and supporting revenue collection activities. You’ll play an important part in keeping operations running smoothly while delivering clear and helpful service.

Key Responsibilities

Act as the main point of contact for vehicles over 3.5 tons

Support drivers, transport companies, and logistics partners

Answer questions about road usage and regulations

Ensure accurate toll collection and resolve related issues

Handle debt-related communication when needed

Promote relevant services where appropriate

Help meet team and company targets

Working Hours

40 hours per week

8-hour shifts plus a 1-hour lunch break

Rotational schedule covering 24/7 operations

Job Types: Full-time, Permanent

Work Location: In person

Original job Polish-Speaking Customer Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Polish-Speaking Customer Service Representative

Descrição do Emprego - Polish-Speaking Customer Service Representative

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