Polish-speaking Customer Support Representative

Position: Polish-speaking Customer Support Representative
Location: Lisbon, Portugal
Employment Type: Full-time, On-site
Relocation: Full relocation package provided
Industry: BPO (Business Process Outsourcing)

Are you fluent in Polish and passionate about delivering exceptional customer experiences?
Join a leading BPO company in Lisbon and become part of a dynamic, international team that values your skills and supports your growth.

Key Responsibilities:

• Provide top-tier support to Polish-speaking customers via phone, email, and chat

• Handle customer inquiries efficiently and professionally

• Deliver accurate information about products and services

• Troubleshoot and escalate technical issues when needed

• Ensure high levels of customer satisfaction and service quality

Ideal Candidate:

• Proficiency in Polish (C1+) and English (B2+)

• Strong communication and interpersonal skills

• A customer-first attitude with great problem-solving abilities

• Adaptable, proactive, and able to multitask in a fast-paced environment

• EU citizenship or valid work authorization for Portugal is a plus

Whats Offered:

• Competitive salary package

• Relocation assistance: flight reimbursement, airport pick-up, and temporary accommodation

• Private health insurance

• Performance-based incentives and bonuses

• Ongoing training and career development opportunities

• A supportive and multicultural team environment

Interested in starting a new chapter in beautiful Lisbon?
Apply today and our team will contact you to schedule a quick introductory call.