Politics & Government Assistant for Social Media (Arabic)

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard an Arabic speaking Politics & Government Assistant for Social Media for their Lisbon office. 

Position: Politics & Government Assistant for Social Media

Location: Lisbon, Portugal (possibility to be remote)

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

• Monitor advertisements, detect inappropriate links to identify and troubleshoot possible issues
• Triage requests from the different entities
• Communicate with government, political, and advocacy partners
• Help to keep relevant content across the platforms
• Provide high quality, yet emphatic responses via email, when required
• Escalate and reroute the necessary matters and issues to departments in-charge
• Deliver a positive attitude towards the brand
• Maintain and update all job-related administrative forms

REQUIREMENTS:

• Native/fluent in Arabic (C1), both oral and written. Fluent in English (at least B2 level)
• Eligible to work in EU or Portuguese residency status
• Previous experience in Customer service roles will be considered as an advantage
• Computer literate with the ability to adopt new knowledge quickly
• Comfortable with reviewing content that may be deemed inappropriate without bias
• Strong critical and contextual thinking skills
• Ability to work in a fast-paced environment with high volumes and changing demands
• Resourceful and stress resilient personality that can adapt and remain calm in all situations
• Professional with strong work ethic
• Ability to work independently, with minimal supervision, and as a part of the team

BENEFITS:

• Excellent remuneration package based on experience, skills and performance
• Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Relocation support