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Portuguese speaking Customer Service roles in Sofia, Bulgaria - Relocation Pack

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Descrição do Emprego - Portuguese speaking Customer Service roles in Sofia, Bulgaria - Relocation Pack

Mercier Consultancy is excited to announce openings for Portuguese Speaking Customer Service Representatives in Sofia, Bulgaria, and offers a relocation package to assist with your move! We are looking for dedicated individuals who are passionate about providing excellent customer service to our Portuguese-speaking clients.

In this role, you will be responsible for handling inquiries from our Portuguese-speaking customers, offering solutions to their problems, and ensuring a seamless experience with our services. Your efforts will be crucial in fostering strong relationships and ensuring customer satisfaction.

Responsibilities

  • Deliver outstanding customer service in Portuguese and English through various channels
  • Effectively manage customer inquiries, complaints, and requests
  • Accurately document all customer interactions in our CRM system
  • Collaborate with colleagues to resolve complex customer issues
  • Collect feedback from customers to aid in service improvement
  • Maintain up-to-date knowledge of our products and services to provide informed support
  • Participate in ongoing training and development to enhance your skills
  • Fluency in Portuguese and English with excellent communication skills
  • Previous experience in customer service is preferred
  • Strong problem-solving skills and a strong customer focus
  • Able to thrive in a fast-paced, dynamic work environment
  • Attention to detail and effective organizational skills
  • Passionate about providing excellent customer experiences
  • Familiarity with CRM systems and customer support tools is a plus

Competitive Monthly Salary

Relocation paid to Bulgaria

Help finding apartment

Paid training and growth possibilities

and more

Original job Portuguese speaking Customer Service roles in Sofia, Bulgaria - Relocation Pack posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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