Product Quality Lead

As Product Quality Lead for FBB (footwear, bags and belts), you will play a pivotal role in ensuring that ARKET’s high standards are consistently met, collaborating with teams across the business to drive quality initiatives, support supplier development, and enhance compliance. You will be responsible for shaping and executing the quality strategy, working closely with key stakeholders to ensure a seamless production process that reflects ARKET’s high quality standards. 

What you will do: 

• Overall ownership to secure best fitting and quality for ARKET footwear, bags and belts products 
• Lead quality assurance efforts in the region, working closely with Business Teams. 
• Manage supplier performance and development, conducting inspections and overseeing compliance. 
• Train and educate suppliers to maintain consistent quality across ARKET products. 
• Onboard new suppliers and explore market expansion opportunities, such as Morocco. 
• Develop action plans for rejected inspections, customer complaints, and compliance issues. 
• Prepare internal reports on supplier quality KPIs and implement strategic actions. 
• Collaborate with cross-functional teams on quality projects and commercial decisions. 
• Maintain alignment with colleagues in other regions to ensure global consistency. 

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act. 

What you need to succeed  

• Educational background: Bachelor's degree in textile engineering or Level 3-4 qualification in footwear and leather production. 
• Experience in quality assurance, compliance, problem-solving, and project management. 
• Technical expertise in textiles, footwear, or leather production, with leadership skills. 
• Data analysis & risk assessment capabilities, including market research and management. 
• Effective communication: Clear, inspiring, and inclusive in influencing and engaging others and able to collaborate effectively remotely. 
• Proactive problem-solver with a keen ability to anticipate challenges, take initiative, and drive quality improvements. 
• Quick adaptability & learning: Comfortable using PLM/KPI – Power BI systems in a dynamic environment. 
• Must have strong written and verbal communication skills in English. 

ADDITIONAL INFORMATION 

This is a full time permanent contract based at our Production Office in Porto, Portugal 

Benefits  

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

Inclusion & Diversity   

At ARKET we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.     

Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.  

We are looking forward to hearing from you!