Public Cloud Support Engineer

We're fast learners, hard workers, natural collaborators... and we Make Modern Happen!

Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely.

We aim to achieve this goal by bringing together the world’s most talented people and the most powerful technologies, combining them to address our customers' challenges and to build something stronger together.

If you share our vision, join us!

Right now, we are looking for a Public Cloud Support Engineer to integrate our internal team, based in Lisbon.

Your responsibilities include:

• Relevant
  Experience: 1 to 3 years of experience in cloud engineering/support, ideally
  with exposure to more than one public cloud provider (AWS, Azure, and/or GCP);
  
• Technical
  Skills: Support the deployment, configuration, and maintenance of IaaS and PaaS
  services across multi -cloud environments, under guidance from senior team
  members;
  
• Automation
  & IaC: Assist in building and maintaining CI/CD pipelines and
  Infrastructure as Code (e.g., Terraform, ARM/Bicep, CloudFormation).
  
• Scripting:
  Basic proficiency in Python, PowerShell, or Bash to support automation tasks;
  
• Multi -Cloud
  Support: Provide day -to -day support and troubleshooting across Azure, AWS,
  and/or GCP environments;
  
• Monitoring
  & Incident Management: Monitor cloud resources and assist in incident
  resolution and root -cause analysis;
  
• Security
  Awareness: Basic understanding of identity and access management, networking,
  and cloud security best practices;
  
• Analytical
  Skills: Ability to diagnose and troubleshoot cloud -related issues with support
  from senior colleagues;
  
• Communication
  Skills: Good communication skills for effective interaction with team members,
  clients, and vendors;
  
• Flexibility:
  Adaptable to changing technologies and capable of working different shift
  patterns if required;
  
• Problem -solving
  Attitude: Proactive approach to finding solutions to issues, escalating when
  needed;
  
• Teamwork:
  Collaborative team player who works well with others and is eager to learn from
  senior engineers;
  
• Innovation:
  Eager to learn and stay updated with the latest trends in public cloud
  engineering;
  
• Customer
  Service Skills: Good customer service skills for client interactions.
  

• 12th degree
  (minimum) or University attendance/degree in IT -related field;
  
• Minimum of
  1 -2 years of experience in cloud engineering/support;
  
• Hands -on
  experience or strong exposure to at least one of the following: AWS, Microsoft
  Azure, Google Cloud Platform;
  
• Basic
  knowledge of IaaS and PaaS services;
  
• Familiarity
  with Infrastructure as Code and CI/CD pipelines (e.g., Terraform, Azure DevOps,
  GitHub Actions);
  
• Basic
  scripting skills (Python, PowerShell, or Bash);
  
• Associate -level
  cloud certification (e.g., AWS Certified Cloud Practitioner/Solutions Architect
  Associate, Microsoft Certified: Azure Administrator Associate, or Google
  Associate Cloud Engineer), or in progress;
  
• Good level
  of English (written and spoken).
  

• Exposure to
  more than one cloud provider (AWS, Azure, and/or GCP);
  
• Basic
  knowledge of containers (Docker);
  
• Hold or be
  pursuing ITIL certification;
  
• Dynamism
  and initiative;
  
• High sense
  of responsibility;
  
• Problem -solving
  skills;
  
• Good
  communication;
  
• Team spirit
  and interpersonal skills;
  
• Results -oriented;
  
• Stress
  management and emotional control.
  

• Salary package according to the function to be performed and with demonstrated experience;
  
• Career development and certification programs.
  
• Balanced and Friendly work environment.
  
• Integrate the biggest IT MSP operating in Portugal by revenue.
  

 
Workplace: Lisbon  - Hybrid