Quality Coordinator

At Rovo, we believe quality goes beyond compliance—it's embedded in every step of our value chain, from product conception to customer satisfaction. As a Quality Coordinator, you will champion a holistic approach to quality management, ensuring that our garments reflect our values of craftsmanship, durability, compliance, and customer delight. In this cross-functional role, you will work closely with design, production, sourcing, and sustainability teams to embed quality into systems, processes, and culture—moving beyond inspections to drive long-term product excellence.

Quality Governance

• Collaborate with cross-functional teams to define, document, and continuously improve quality standards across the entire product lifecycle.

• Support the integration of customer feedback, product testing data, and market insights into quality improvement loops.

• Act as the voice of quality in product development meetings, balancing creative vision with durability, functionality, and risk mitigation.

• Partner with suppliers to align on quality expectations, proactively addressing potential challenges through joint planning and training.
  
  

Preventive Quality Assurance

• Coordinate early-stage product reviews to identify potential quality risks in materials, construction, or design.

• Oversee pre-production quality readiness—including lab testing coordination, compliance checks, and process capability reviews.

• Develop and manage risk-based quality strategies, including control plans and preventative measures for high-risk styles or suppliers.
  
  

Quality Data & Reporting

• Analyze quality-related data across production, returns, and customer feedback to identify trends and systemic issues.

• Maintain quality KPIs and dashboards to track progress and impact of initiatives.

• Develop and share clear reports that inform strategic decisions around suppliers, product categories, and process improvements.
  
  

Continuous Improvement & Training

• Facilitate root cause analyses and corrective action planning when quality issues arise—focusing on systemic prevention rather than reactive fixes.
  
  

• Support the implementation of lean quality tools (e.g., FMEA, PDCA, Pareto analysis) to elevate team capabilities.
  
  

• Build quality awareness through training sessions and knowledge sharing across internal teams and external partners.
  
  

Compliance & Standards Alignment

• Ensure ongoing alignment with legal requirements, customer specifications, and internal policies (e.g., care labels, composition tags, and testing standards).

• Stay up to date with evolving quality certifications and industry best practices (e.g., ISO, GOTS, OEKO-TEX, REACH).

• Support sustainability and traceability initiatives through quality-integrated documentation and oversight.
  
  

Must-Have

• Proven experience in quality management or product excellence roles within the apparel, textile, or consumer goods sectors.

• Strong understanding of holistic quality principles, testing protocols, and continuous improvement methodologies.

• Analytical mindset with the ability to translate data into insights and action plans.

• Strong collaboration and communication skills across technical and creative stakeholders.

• Familiarity with compliance, labeling, and certification frameworks in the fashion/textile industry.

• Knowledge of additional quality certifications or audit frameworks (e.g., ISO, GOTS, OEKO-TEX).

Nice-to-Have

• Exposure to sustainable product development and traceability standards.

• Training in lean manufacturing or quality frameworks such as Six Sigma, TQM, or ISO 9001.

• Experience building quality systems or quality culture initiatives across multi-stakeholder environments.

• Availability to work 100% on-site.
• Health insurance coverage.
• Flexible work schedules that promote work-life balance.
• Generous allocation of 26 vacation days per year.
• Collaborative and supportive work environment.
• Opportunity for professional growth and development.
• Modern and well-equipped office space in a convenient location.