Compliance Manager

Our client, a well-established operator in the iGaming field is expanding its operations in Portugal and seeking to recruit a Compliance Manager - Portugal. This person will be reporting directly into the Legal/Compliance Manager, has prime responsibility to ensure the regulatory compliance of the Portuguese digital business, operated by the company brands. You will manage all relevant gaming laws, regulations and codes of practice (e.g. gaming, money laundering, etc.) issued by the Portuguese regulator - Serviço de Regulação e Inspeção de Jogos SRIJ.

Responsibilities:

• Ensures that the companys Portuguese digital gaming licenses are kept safe, protected and renewed and to take specific responsibility for all regulatory compliance related issues and policies within the companys digital businesses.
• Ensures that all digital operational departments otherwise have appropriate and up to date control systems and procedures in place to ensure compliance with relevant Portuguese and international legislations and license conditions.
• Develops, implement, and maintain compliance policies, procedures, and internal controls in line with applicable Portuguese and international regulations, including AML and Data Protection (GDPR).
• Stays fully informed and engaged with digital development projects, business initiatives, and proposals, ensuring that compliance, AML, and data protection requirements are properly assessed and addressed prior to implementation.
• Liaises closely with relevant regulators in order to build strong, open, trusting and co-operative relationships as point of contact in matters related to the companys Portuguese digital licenses.
• Ensures appropriate changes and modifications to systems and procedures are made and implemented if areas of weakness are discovered, and to keep the potential for such risks under constant review.
• Uses regulatory knowledge and experience to provide compliance advice and support to all executives, management and employees of the company in relation to Portuguese business development opportunities or operational queries. (e.g., AML obligations, GDPR compliance, as assessing the legality of proposed promotional activity, adjudication on customer disputes, terms and conditions, etc).
• Assist on the business-as-usual compliance tasks of the Spanish digital gambling regulation when required.
• Deliver training and awareness programs to staff on compliance, AML, GDPR, and regulatory requirements, ensuring ongoing education and adherence across the business.
• Conducts or assists with any compliance or other related internal investigations

Requirements;

• Portuguese native speaker and fluency in English and Spanish
• Has strong and up to date knowledge and experience of all relevant gaming laws, regulations and codes of practice (e.g. gaming, money laundering, etc.) issued by the Portuguese regulator - Serviço de Regulação e Inspeção de Jogos SRIJ
• Has experience and knowledge of the financial transaction and reporting processes to be able to test applications, procedures and risk and ensure that all required financial reports and accounts are submitted by the finance department to appropriate regulators on time
• Strong knowledge of Anti-Money Laundering (AML/CFT) regulations, including transaction monitoring, risk-based approach, KYC/EDD requirements, and suspicious activity reporting.
• Strong knowledge of EU GDPR, including data protection principles, data subject rights, consent management, and data breach response procedures.
• Experience in drafting, implementing, and maintaining policies, procedures, and internal controls related to AML, GDPR, and regulatory compliance.
• Demonstrates an awareness and understanding of the wider industrys best practices to bring balance to the companys compliance approach
• Deliver clear, concise and diplomatic written and verbal communications
• Ability to identify internal and external stakeholders, build rapport and tailor communications to meet the stakeholder's needs.
• Ability to identify issues and situations, understand others points of view and proactively find workable and timely solutions
• Demonstrates a plan approach and has meticulous attention to detail
• Demonstrates a sense of passion and pride about own work.
• Motivates others through trust, integrity and vision

• Hybrid in Lisbon or Remote options available from anywhere in Portugal. 
• Flexibility and competitive salary on offer