Remote Customer Care with a Sneakers Corporation

Remote Customer Care with a Sneakers Corporation (Dutch Language)

Work remotely from anywhere in Portugal! You've got to be located in Portugal.

Salary is EUR 1,350 per month gross with bonuses

Your Role
Are you passionate about the sportswear industry? Were looking for someone who enjoys connecting with people and has strong communication skills to join our team and support Foot Locker, a renowned global brand. As a customer service representative, youll play a key role in delivering exceptional experiences, building relationships, and contributing to the brands success. You'll work independently and take initiative, while being part of a supportive international environment. If you're looking for an exciting opportunity with great working conditions and room to grow, this is the perfect role for you!

About Our Client
Foot Locker is a well-established leader in the sportswear industry, with a strong global presence across 28 countries and nearly 2,000 stores worldwide. Founded in 1988 in the United States, the brand continues to thrive in America, Europe, Asia, and the Middle East.

Your Responsibilities

• Deliver friendly and engaging service, showing genuine interest in customers and helping build a positive brand experience

• Create opportunities to go above and beyond for customers, addressing their questions and concerns

• Support customers with inquiries related to orders, account access, payments, and product availability

Your Profile

• Familiarity with online advertising products and social media (a plus)

• Basic computer literacy

• 1+ year of experience in customer support (preferred)

• Native Dutch speaker with a minimum B2 level in English

• Strong verbal, written, and listening skills

• Problem-solving mindset and a customer-first attitude

• Quick learner, adaptable, and comfortable with dynamic environments

• Ability to multitask and stay focused under pressure

What We Offer

• Full-time schedule (40 hours/week)

• Availability between 8 AM 8 PM (Monday to Friday) and 9 AM 5 PM (Saturday and Sunday)

• Competitive compensation with food allowance

• Private health insurance from day one

• Clear career progression and development opportunities

• A fantastic chance to work with a leading international brand