Customer Service Assistant

We're Hiring: German-Speaking Customer Service Assistant

Location: Braga, Portugal (Remote)
Work Model: Fully Remote
Contract: 6 months (with option to extend or go permanent)

What You'll Do:

• Assist customers across phone, email, chat, and social media

• Provide friendly, timely, and accurate support while updating internal systems

• Build strong relationships by ensuring effective issue resolution

• Share feedback and suggest improvements to processes and services

• Work collaboratively with your team to achieve targets

What We're Looking For:

• Professionally fluent German (C2) + good English (B2+)

• Customer service experience is a plus

• Excellent communication & problem-solving skills

• Ability to learn new tools quickly

• Organized, detail-oriented, and a team player

• Flexible to work on a 24/7 rotating shift schedule

What You'll Get:

• Competitive salary + performance incentives

• Exclusive travel perks & discounts ️

• Professional growth in the global BPO industry

• Supportive, multicultural work environment

• Potential to convert into a permanent role

Apply today and turn your language skills into a global career opportunity!