Customer Service Specialist German Speaker

Empresa : Cbtalents

Remote / Work from Home

Descrição do Emprego - Customer Service Specialist German Speaker

Customer Service Specialist German Speaker
Remote

Start: 12 June 2025 | Full-Time, Permanent

About the Role
Elevate your career with a premium global automotive brand. Were seeking enthusiastic, service-minded German speakers to join our teamoffering outstanding support to clients across Europe, right from your home in northern Portugal.

Main Responsibilities
Handle inbound customer contacts (phone, email, chat) as the frontline for a leading car manufacturer (brand confidential).
Assist on various topics: from technical support to general service inquiries.
Provide solutions in a clear, empathetic, customer-focused manner.
Work closely with internal teams to resolve complex issues.
Operate in a fast-paced, multilingual environment, maintaining premium service standards.
Language Requirements
German: Native or near-native (C2)
English: B2 (intermediate)
Schedule
Rotational shifts: MondaySunday, 24/7 operation (remote after training, if needed)
2 rotating days off per week
Flexibility for shift work, including nights/weekends
Salary & Benefits
Base salary: 1,100/month (x14 months/year)
Complexity bonus: 80/month (x11 months/year)
Position bonus: 20/month
Meal allowance: 7.23/day (net)
Health insurance: Included from day one; 100% free after 6 months
Remote work setup with genuine growth opportunities
What We Look For
Strong customer service orientation
Comfortable with shift work
Previous customer support experience (automotive/tech/mobility preferred)
Tech-savvy, quick learner, thrive in a remote/multicultural team
Hiring Process
Application review
Language assessment (German/English)
12 client interviews (in German)
Why Join?
Be part of a global project with a top automotive brand
Secure long-term employment and benefits
Work-from-home flexibility, supportive team culture
Clear career advancement paths
Apply now to drive your customer service career forward!

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Customer Service Specialist German Speaker

Descrição do Emprego - Customer Service Specialist German Speaker

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